AirAsia is among new customers to manage disruptions by optimizing
Maximizing on Time Performance and Improving Passenger Experience
with Network Operations decision support
Bringing the total number of aircraft with GE Aviation’s Digital
Solutions to more than 15,000
DALLAS–(BUSINESS WIRE)–GE Aviation today announces digital Network Operations agreements with
customers at the Waypoint event including AirAsia and additional
undisclosed airlines. Implementation of Network Operations will take
place this year for the airlines.
“Network Operations delivers powerful software applications that collect
and analyze data streams in real time across multiple systems,” said
John Mansfield, chief digital officer for GE Aviation. “This helps
airlines recover from disruptions faster and more efficiently than ever
and enables them to recoup substantial costs in the process.”
AirAsia signs a five-year contract for Network Operations Insights to
provide a single view of disruption impacts on AirAsia’s entire
multi-hub network which carries close to 90 million passengers per year.
This includes a Data Science project to help analyze the flight schedule
and give insights into the delay cause of disruption. This opportunity
further emphasizes AirAsia’s continued trust in our products and
AirAsia Group Chief Operations Officer Captain Adrian Jenkins said, “The
adoption of GE’s Network Operations Insights is instrumental to our
ongoing business success, especially as AirAsia embarks on its mission
to digitise every aspect of its business. This solution will help us to
identify disruptions across our network and reduce risk through
real-time data forecasting. It will ultimately improve our operational
This new engagement further expands AirAsia’s existing digital
relationship with GE which already includes electronic Flight Operations
Quality Assurance (eFOQA) and the FlightPulse pilot application for
AirAsia’s fleet of approximately 255 A320 and A330 aircraft and 3,200
“The power of Network Operations provides customers with real-time
disruption management and operational efficiency, through operations
insights, recovery optimization and passenger protection, to minimize
the impact of delays and cancellations,” added Mansfield.
Note to Editors:
to see how GE and AirAsia are using data and analytics to create the
world’s most efficient airline.
Watch the video
to see how airlines are using FlightPulse to help pilots to use
data to their advantage.
See how GE Aviation is helping airlines improve
AirAsia, the world’s leading low-cost carrier, services an extensive
network of over 130 destinations across Asia Pacific. Since starting
operations in 2001, AirAsia has carried more than 500 million guests and
grown its fleet from just two aircraft to over 200. The airline is proud
to be a truly Asean (Association of Southeast Asian Nations) airline
with established operations based in Malaysia, Indonesia, Thailand and
the Philippines as well as India and Japan, servicing a network
stretching across Asia, Australia and New Zealand, the Middle East and
the US. AirAsia has been named the World’s Best Low-Cost Airline at the
annual Skytrax World Airline Awards 10 times in a row from 2009 to 2018.
AirAsia was also awarded World’s Leading Low-Cost Airline for the sixth
consecutive year at the 2018 World Travel Awards, where it also won the
World’s Leading Low-Cost Airline Cabin Crew award for a second straight
GE Aviation, an operating unit of General Electric Company (NYSE: GE),
is a world-leading provider of commercial and military jet engines, and
avionics, digital solutions and electrical power systems for aircraft.
GE is the world’s Digital Industrial Company, transforming industry with
software-defined machines and solutions that are connected, responsive
and predictive. With people, services, technology and scale, GE delivers
better outcomes for customers by speaking the language of industry.
Learn more at geaviation.com/digital,
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